Insurance Agency Customer Service Representative

Location: Georgetown, SC

Department: Insurance Customer Service Representative

Type: Full Time

Min. Experience: Experienced

Company Overview

Strovis Insurance Agency, Inc. was founded in 2004 and has locations including the Corporate office in Georgetown, Murrells Inlet, Summerville and Mt. Pleasant.  Strovis Insurance is a division of Strovis Holdings which includes other divisions, Strovis Payroll and HR, Inc. and Strovis Benefits, LLC.

Job Summary

The Customer Service Representative is the starting point for an exciting career in the world of Insurance with endless possibilities. The Customer Service Representative (CSR) is the front line of assisting customers, and is the face the clients see when they enter the office.  

Responsibilities and Duties

  • Manage the front desk greeting customers
  • Manage a multi line/multi office phone system
  • General Office stock ordering 
  • Download policies and endorsements from multiple websites daily
  • Ability to type professional letters
  • Scanning and attaching documents 
  • Customer Service
  • Work on internal Agency Management System
  • All other duties as assigned

Qualifications and Skills

  • Excellent Computer skills- Ability to work in multiple websites
  • Organization skills
  • Time management
  • Attention to detail
  • Ability to handle customers in stressful situations with a smile
  • Ability to prioritize work
  • Ability to meet DAILY deadlines 
  • Team attitude
  • Willingness to learn and grow

Benefits and Perks

  • ‚ÄčStrovis offers benefit options including but not limited to:
    • Health Insurance
    • Dental Insurance
    • Life Insurance
    • 401 (k) Retirement Plan
    • Generous PTO Plan
  • Strovis is a professional office.  Dress code is imposed.  Strovis is a company that promotes from within when employees meet or exceed expectations.  We are looking for technically inclined person(s) with ability to handle a fast paced office and meet the daily duties.  This job requires the ability to work at a fast pace, pleasant outlook and desire to grow.  If you do not have excellent technical skills, PLEASE DO NOT APPLY. 
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